All retainer fees are non-refundable and not transferable, and if the event cancels within 59 days prior to the event date the full balance will still be due to your entertainer. This will be clearly stated in the terms & conditions on your contract. Since we do not offer refunds, we try to offer as many resources as possible to make you comfortable and confident in your DJ choice. Whether that be meeting your DJ face-to-face, a phone meeting, or even speaking to past clients, we will provide you with all the info you need!